3/14/2023 0 Comments Samsung note cWhen the recognition is not supported, it may trigger a prompt to format, but for the use process of DJI MIC, it does not involve the settings of related aspects, so it is only necessary to ignore it under normal circumstances. Verify that the device has USB-C and 3.5mm ports, may I know if you tried using a USB-C phone connector? Please take a video from a third perspective to demonstrate how the DJI MIC is connected to the phone, and the recording situation under the recording software (with audio waveform display)įor the issue for “format the receiver ”:īecause when using the USB-C mobile phone connector to connect the mobile phone, the mobile phone will trigger the OTG function to recognize that the current external device is a U disk, but the file systems of mobile phone recognizes or supports is limited. If not, please take a video from a third perspective to demonstrate how the DJI MIC is connected to the phone, and the recording situation under the recording software (with audio waveform display) Please test if you have relevant accessories. It has been verified that when the mobile phone needs an external microphone, it is necessary to use a C to 3.5mm conversion cable with DAC and a 3.5mm adapter cable to connect to the external microphone. If required, instruct the customer to use a USB-C to 3.5 mm cable to connect to an iPad Pro and then connect to the DJI Mic receiver. The DJI Mic cannot be directly connected to the USB-C/Type-C port of iPad Pro.Ģ. Sorry for the delay because I have days off before.įor the issue of iPad Pro, please operate as the following steps:ġ. This is the email I received from their tech support: I don't have a USB-C to 3.5mm DAC converter so I'm waiting for one that I purchased (which I think I shouldn't have the need for it). The iPad Pro recgonizes the device and in an app I use called BandLab I can pick the ''RX Wireless Microphone'' input but it doesn't receive the audio. The DJI Mic worked succesfully with the iPad Mini but didn't work with any of the USB-C devices. All of them with USB C except for the iPad Mini which has lightning port. I tested the DJI Mic with a Note 10+, an iPad Pro 2018, an iPad Mini 3rd gen, a Samsung Tab A7, and a midrange Samsung A soemthing phone.
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